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IT Project Manager

IT Project Manager

Requisition ID 
Job Locations 
Job Family 
Information Technology (IT)

More information about this job


The Project Manager is responsible for leading and managing multiple IT projects from initiation through closure that range in size from small to large, low complexity to high and geographical scope from local to global. Primary responsibilities include the development of project charters that clearly define project mission, objectives, business benefits, critical success factors, scope, approach, resource requirements, budgets, schedules, milestones, risks and assumptions. Other responsibilities include project leadership, project planning, project communications, organizational change management, risk mitigation, scope management, issue management, budget management, internal/external resource management and quality assurance.


Job Description

  • Plan and execute global IT projects from initiation through closure adhering to standard project management methodologies/processes/best practices, strict change control procedures and strict audit requirements.
  • Prepare project charters that clearly define project mission, business objectives, critical success factors, scope, approach, resource requirements, deliverables, budget, key milestones and schedule.
  • Ensure that assigned projects are completed on time, within budget, meet business objectives and remain aligned to approved enterprise architecture standards.
  • Participate in the strategic planning, management and execution of the global project portfolio in alignment with the strategic business plan.
  • Manage complex business or project related issues, risks and scope to ensure that projects are completed on schedule and within budget while meeting well defined business objectives.
  • Provide innovative thought leadership on the effective design and use of project portfolio and project management tools and processes.
  • Provide innovative solutions and new ideas that drive increased business value and continuous process improvement.
  • Focus on the use of agile project management techniques where applicable to drive more rapid and faster project deliveries.
  • Support strategic planning and implementation of new and innovative IT strategies/initiatives.
  • Lead steering committees consisting of senior level business and IT leaders ensuring clear and effective communication of project status and timely issue escalations.
  • Maintain close working relationships with cross functional teams and stakeholders as well with external partners and vendors.
  • Manage project teams ensuring teamwork, defining project roles/responsibilities, sourcing project resources through internal negotiations, assigning project tasks, assessing project team performance, obtaining/managing external vendor resources and addressing ongoing resource allocation issues.
  • Maintain close working relationship with stakeholders, IT peers, internal customers, external partners and vendors as required to meet business objectives.
  • Mentor and coach others within IT or the business on project management techniques and best practices.


  • Minimum of 7 years’ experience working in the area of IT Project management with an emphasis on IT Infrastructure projects
  • Proficient knowledge of either standard IT Applications or IT Infrastructure practices, such as EUC, ERP systems, JDA, Network Management, Data Center Management, VOIP/Video Conferencing, etc.
  • Bachelors in Computer and Information Science, Masters preferred
  • Working knowledge of Agile and Waterfall project management methodologies such as PMP, Prince2, and SCRUM etc.
  • PMP certification preferred. Willingness to obtain a PMP is a must.
  • Expert proficiency in MS Projects, MS Visio, SharePoint & MS Office suite required.
  • Experience measuring project success with respect to business objectives, cost, schedule and quality.
  • Demonstrated excellent verbal, written, and interpersonal skills, as well as strong facilitation and presentation skills, with proven ability to lead in a global team environment
  • Strong experience facilitating change and collaborating with senior-level stakeholders.
  • Proven skills influencing internal and external senior management and executives.
  • Proven experience as a Project Manager on large-scale projects with a successful project delivery record. 
  • Proven experience managing global projects in a multi-stakeholder and cross-functional environment.
  • Strong business and technology acumen with demonstrated knowledge of enterprise architectures.
  • Ability to partner effectively with business professionals and internal/external IT professionals.
  • Bi-lingual preferred from the following languages: Spanish, Portuguese, Mandarin or German
  • Willingness to travel, including internationally, estimate 10%—20%
  • Demonstrated ability to influence direction and outcome in a large global organization
  • Self-starter with strong leadership skills, a high degree of integrity, and demonstrable results
  • Leverages understanding of the business operating environment and customer needs to deliver results effectively
  • Regularly identifies areas that can be improved and constructively proposes and implements projects and solutions that increase value and improve business performance
  • Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
  • Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.
  • Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organizational effectiveness.
  • Lead: Positively influence others to achieve results that are in the best interest of the organization.
  • Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
  • Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.
  • Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
  • Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
  • Strong focus on the customers/stakeholders ensuring ongoing alignment of expectations, requirements and business value/outcome.
  • Continuous focus on risk assessment and mitigation for risks that may result from impacts such as personnel changes, requirements changes, misalignment of assumptions or changes to project scope.
  • Self-confident with the ability to negotiate with diverse stakeholders including senior management, project sponsors, users, customers, external partners, vendors, etc.
  • Collaborative drive with the ability to facilitate meetings with cross-functional teams of business and technical experts.
  • Looks toward the broadest possible view of an issue/challenge; can easily pose future scenarios; can think globally; can discuss multiple aspects and impacts of issues and project them into the future.


Relocation Available?            No


Job Grade:                              H