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Manager, IT Business Analysis - Sales & Distribution

Manager, IT Business Analysis - Sales & Distribution

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Information Technology (IT)

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Title: Manager, Business Analysis - Sales & Distribution

Location: Westchester, IL


Ingredion is hiring a Manager, Buiness Analysis - Sales & Distribution.  The IT Manager, Sales and Distribution, is responsible for gathering and guiding the North America’s business requirements focusing on customer experience, sales, customer service and logistics functions. The IT Manager will also provide IT recommendations to help address business problems and/or provide a strategic value to enable growth, cost saving and operational excellence. He or She will help to develop the global IT strategic roadmaps for the customer experience program, sales, customer service and logistics in close collaboration with the other regional IT leaders and the central delivery teams. The IT Manager, Sales and Distribution will provide project management oversight and subject matter expertise for design, implementation, support, and maintenance related initiatives. The IT Manager, Sales and Distribution will use their comprehensive knowledge of business processes covering marketing, sales, and customer service to prioritize initiatives that drive business value.


As an IT Manager, your responsibilities will include:

  • Drive the IT business requirement analysis by working with key business stakeholders in the areas of sales, customer service, orders / contracting, pricing, billing and customer experience
  • Coordinate and facilitate business stakeholder engagement and user acceptance testing for Sales, Customer Service, Logistics and Customer Experience.
  • Be involved early in enterprise projects to facilitate the requirements definition into the system design.
  • Leverage current IT application portfolio whenever possible to meet business requirements
  • Service as functional point of contact for business reporting needs
  • Serve as a key member and subject matter expert of the business applications center of excellence outside of core area of responsibility
  • Proactively evaluate opportunities to streamline and optimize existing business processes
  • Offers consultation to business stakeholders bringing new ideas and best practices in an effort to help the company become more effective with IT systems
  • Develop cost benefit analysis for IT application related initiatives


The IT Manager position is well-suited for you if you:

  • Work closely with business stakeholders to define initiatives and agree on priorities

  • Communicate frequently with business stakeholders and through center of excellence to ensure change management is addressed for all IT initiatives

  • Work closely with enterprise architects to confirm alignment on business system solutions

  • Work with other team members regionally and globally when defining   business reporting requirements from end users

  • Lead a global business application center of   excellence aligning and leveraging requirements across regions 

Qualified candidates will have:

  • Deep understanding of SAP Sales and Distribution which includes all aspects of integration, configuration and best practices

  • Functional knowledge of EDI Knowledge of front end data warehouse reporting capabilities within sales and marketing functional area – SAP BI, Tableau

  • 10 + years of experience with project implementation methodology

  • Lean Six Sigma and Continuous improvement experience and certifications are a plus

  • 10+ years of business process optimization project experience

  • 10+ years of business process experience or consulting implementation experience with package solution – SAP

  • Organizational change management experience

  • Project management and team lead experience

  • Strong end to end business process knowledge

  • Excellent communication, time / project management, organizational, and analytical skills 

  • Strong understanding of SAP master, transactional data and reporting

  • Strong understanding of IT best practices (SDLC) with prior experience delivering business applications solutions

  • Experienced in the development of business case analyses and overall finance acumen

  • Undergraduate degree in business or information technology or another related discipline.




Relocation Available?            No

Job Grade:                              G


If you are inspired by professional challenges and the rewards that come from a high level of performance, then Ingredion is the company for you. At Ingredion you can be a member of a globally connected team inspired to achieve great things.


We believe in the power of our people to work together to seize opportunities, overcome obstacles and exceed expectations. Each day, individuals make a meaningful difference in the quality of our products and the success of our technology and operations and, in turn, the quality of life for consumers.

A career at Ingredion combines the benefits and professional opportunities afforded a $7 billion leader in our industry with the dynamic environment and team-driven culture you’d expect in a much smaller company.  Despite its global scope and the advancement opportunities that come with it, Ingredion has the intimacy of a mid-size company, one where different perspectives are sought and where relationships matter.